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Privacy Policy

At 10 Multiply – Digital Marketing Agency (“we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, engage with our campaigns, or use our services. By accessing or using our services, you consent to the practices described in this policy.

1. Definitions

  • Service – The website https://10multiply.co.uk and any digital marketing services offered by 10 Multiply.
  • Personal Data – Information that identifies an individual, such as name, email address, phone number, billing details, or other identifiers.
  • Usage Data – Data automatically collected when you use our Service, such as IP address, browser type, device information, and browsing behavior.
  • Cookies – Small files placed on your device to store data, improve performance, and personalize advertising.
  • Data Controller – 10 Multiply, responsible for determining how your data is processed.
  • Service Providers – Third parties (e.g., analytics tools, payment processors, ad platforms) who process data on our behalf.

2. Information We Collect

We may collect the following categories of information:

Personal Data

  • Name, email address, phone number, billing details, company name, and any information voluntarily submitted through forms, email, or phone.

Usage Data

  • IP address, browser type, operating system, referring URLs, time spent on pages, and user navigation patterns.

Cookies & Tracking Data

  • We use cookies, pixels, and similar tracking technologies (including Google Ads cookies and Meta Pixel) to:
    • Analyze website traffic.
    • Improve user experience.
    • Deliver personalized ads.
    • Track conversions and measure campaign performance.

3. How We Use Your Information

We use collected data for the following purposes:

  • To provide and improve our marketing services.
  • To respond to inquiries and provide customer support.
  • To process transactions and manage billing.
  • To send newsletters, promotional content, and updates (with your consent).
  • To deliver interest-based advertising through Google, Meta (Facebook/Instagram), and other ad platforms.
  • To analyze performance, optimize campaigns, and enhance our website.
  • To comply with legal obligations and prevent fraudulent activity.

4. Sharing Your Information

We do not sell your personal information. We may share data in the following cases:

  • With Service Providers – e.g., analytics providers, payment processors, ad platforms (Google Ads, Meta, etc.).
  • For Legal Compliance – If required by law, regulation, or valid government request.
  • Business Transfers – In the event of a merger, acquisition, or asset sale.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Privacy Rights

Depending on your location (e.g., GDPR in the EU, CCPA in California), you may have rights to:

  • Access, correct, or update your personal information.
  • Request deletion of your data.
  • Opt-out of marketing communications.
  • Restrict or object to certain processing activities.
  • Opt-out of personalized ads:

To exercise these rights, contact us at info@10multiply.com.

7. Security of Your Information

We use commercially reasonable safeguards to protect your personal data. However, no method of electronic transmission or storage is 100% secure.

8. Third-Party Services

Our website and campaigns may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Cookies Policy

We use cookies and pixels for analytics, personalization, and advertising. You may disable cookies in your browser settings, though this may limit website functionality.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from children.

11. International Data Transfers

If you access our services from outside the UK, your data may be transferred and stored in other jurisdictions where data protection laws may differ. By using our services, you consent to such transfers.

12. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated “Effective Date.”

13. Contact Us

For questions or requests regarding this Privacy Policy, contact us:

10 Multiply – Digital Marketing Agency
 📧 Email: info@10multiply.com
 📞 Phone: +44 736 026 2691
 🌐 Website: https://10multiply.co.uk

 

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